How to order


Here’s how to get your personalized figurine with just a few clicks:

- Choose a body style from dozens of models available.
- Select hair and eye color, and upload photos directly onto the order form.

- Or click on "Add my figurine to cart" next to the picture of the figurine to go directly to checkout and send pictures and info later to our email:

Try to send both a front-view photo of the person (a close-up of their face taken from straight on), and a side-view photo showing the person's profile. We can do a great job without a profile photo, but if you have one, please include it.
We strongly recommend that you send photos with plenty of light, bright colors and clear facial features.
Please be aware that the facial expression sculpted by our artists for your figurine will be identical to the one on the front-view picture you uploaded.

If you are making a custom head-to-toe figurine, be sure to send us photos for the clothing, accessories and pose as well. If you don't have such pictures, you can try to find photos of similar items or poses online, or describe your wishes in the Comments and instructions box on the order form.

- Click on "Add my figurine to cart", enter your delivery information, and choose your payment and shipping methods.

Accepted payment methods include:

- PayPal

- Your credit card via PayPal
You don't need a PayPal account to pay using a credit or debit card.
Simply choose the PayPal payment method to start the payment process, and then follow the instructions on the PayPal checkout under “Don't have a PayPal account.” Enter your billing information and PayPal will securely process your credit or debit card payment.

- Bank (wire) transfer

There are two shipping options. Standard shipping takes about 3 to 4 weeks, including manufacturing and proofing. If you want your figurine sooner, in about 14 to 16 days, select expedited (fast) shipping at checkout. Every package has a tracking number.

After ordering you will receive an email with a photo of your figurine. 

You have the option to approve the figurine, or you can suggest changes and we will make the modifications as requested and send you a new photo proof. When you are completely satisfied with the way it looks, the figurine is securely packed and shipped to you.

That's it – your stunning figurine will join you soon!